Contact Us
Get in touch
If you would like to enquire about services, referrals, or availability, please contact us via email or phone. Enquiries are responded to within two business days.
You are not required to provide personal or clinical details in your initial enquiry.
When leaving a message, please include your name and a brief reason for your call. Messages are returned as soon as practicable.
Email:
Phone:
How services are delivered
Most services are delivered via secure Telehealth, allowing you to attend appointments from your home or another private location of your choosing.
Medicine-assisted therapy (coming soon) will be delivered in person in collaboration with an Authorised Prescriber (psychiatrist). Location details will be provided directly to clients at the time of booking. In-person sessions will be offered on the Gold Coast.
Important Information
Pulse Psychology does not provide crisis or emergency services.
If you are experiencing acute distress or are unable to keep yourself safe, please contact emergency services or one of the support services below:
In an emergency
Veterans & ADF Members
Open Arms – Veterans & Families Counselling (24/7)
📞 1800 011 046
Free, confidential support for current and former ADF members and their families.

ADF All-Hours Support Line (24/7)
📞 1800 628 036
Confidential support for currently serving ADF members and their families.
General Mental Health Support
Lifeline (24/7)
📞 13 11 14
Crisis support and suicide prevention.
Beyond Blue (24/7)
📞 1300 22 4636
Support for anxiety, depression, and emotional distress.
Clinical Records & Reports
Clinical case notes are confidential working documents created for assessment and treatment purposes. They are not prepared for legal proceedings and are not released for medico-legal, court, compensation, insurance, employment, or other third-party matters.
If documentation is required for legal or external purposes, a formal psychological report may be prepared upon written request and with client consent. Report preparation is a separate professional service and incurs a fee at the current report writing rate. Timeframes will be confirmed at the time of request.
Subpoenas and court orders are managed in accordance with legal and ethical obligations.
By engaging services at Pulse Psychology, you acknowledge and agree to these terms.
Privacy
All enquiries and personal information are treated respectfully and confidentially. Information is managed in accordance with professional, ethical, and legal obligations, including applicable privacy legislation